Warranty Info

Warranty Info

Limited Warranty Certificate

Hzwo Egypt warrants their product against defects in materials or workmanship during ordinary consumer use. This limited warranty does not cover product issues caused by any other reason, for the time periods and onditions set forth below when purchased directly from Hzwo Egypt.
For a period of 24 month on the Hzwo Metal Housing from the original date of purchase of the product, Hzwo Egypt will, solely at its discretion, replace the Metal Housing, that it deems is not functioning properly during the stated warranty period. Excluded are wearing parts such as seals, seal rings and filter cartridges and improper use, such as false twist of the thread. The filter cartridge must be replaced after 6 month (DIN 1988) or after filtering 5,000 to 6,000 liters of water. Earlier replacement may be necessary when the water flow becomes noticeably reduced.
Earlier replacement is not a deficiency in the cartridge, but rather a sign of the increased presence of fine particles in unfiltered water.
Hzwo Egypt shall not be held liable for incidental or consequential damage to personal property from, but not limited to, a defective unit, improper use, abuse, accident, or neglect, etc. It is the customer’s responsibility to prevent misuse of the system and to replace parts, when, due to the natural course of wear and tear, they must be replaced. To obtain warranty service, you must provide a dated receipt for the product and pay for any shipping charges incurred to return the product to a Hzwo Egypt.

This warranty will not apply to units which have been used for purposes not intended, which have been altered so as, in the manufacturers judgment, to adversely affect its performance.
This warranty is for the original retail purchaser only, and cannot be transferred. This warranty, which is given expressly in lieu of all warranties, expressed or implied, or merchantability and fitness for a particular purpose, constitutes the only warranty made by Hzwo Egypt.

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